Counterpart is committed to protecting the privacy of users of the Counterpart web site. The information we collect is used exclusively to facilitate services that we provide to you. We value your privacy and will take all necessary steps to protect it.
We will not communicate with you unless you expressly request it. We are committed to your privacy and will not share your personal information.
Our Company Commitment to Privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to every relevant Counterpart employee.
Counterpart does not knowingly solicit personal information from children or send them requests for personal information.
The Counterpart website or email correspondence may contain links to other sites. Counterpart does not share your personal information with those sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If we are going to use your personal information differently from that stated at the time we collect it, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted nor will we use your personal information in a new manner.
Types of Information Collected on The Website
We collect personal data through a registration process and when you download documents from the Counterpart website (“Identifiable Personal Data”). If you wish to receive further contact from us, such as product updates, there is a box to enable you to indicate your preference.
When you register on the Counterpart website, we collect your title, first and last name, company name, job function, industry, post code, email address, contact and information preferences. If contact by post is selected, you will be prompted for your postal address, and if contact by phone is requested you will be prompted for your telephone numbers.
Transfers of Data Out of The EEA
We do not transfer your personal data to countries which are located outside the European Economic Area. Any transfer of your data will be subject to a European Commission approved contract that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach.
When someone visits our website we collect standard internet log information and details of visitor behaviour patterns (“Anonymous Browsing Data”). We do this to find out things such as the number of visitors to the various parts of Counterpart’s website. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of individuals visiting our website, but where an individual provides Identifiable Personal Data we may combine that Identifiable Personal Data with Anonymous browsing Data that we hold.
We use Google Analytics to help analyse use of our website. This analytical tool uses ‘cookies’, which are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for Counterpart. To find out more about cookies, including how to control and delete them, visit www.allaboutcookies.org/, or to opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
How We Collect Personal Information Off-line
Personal information will only be collected by lawful and fair means, for one or more specified purposes, which are relevant to Counterpart’s operations. When personal information is collected directly from the individual to whom it relates the purpose of collection will be identified and it will only be collected with the person’s consent.
Why We Collect Personal Information
If you have permitted us to use your information, we will use it to keep you up to date on the latest company announcements, service updates, special offers and other information we think you’d like to hear about. From time to time, we may also use your personal information to contact you to participate in a market research surveys, so that we can gauge customer satisfaction and develop better solutions.
Information collected on this site may also be combined and de-identified to provide Counterpart with anonymous demographic and usage information. Counterpart can then use this aggregated information to develop new and/or more appropriate services and products to offer our customers.
In addition, anonymous navigation information may be used for statistical analysis of the site, for marketing purposes and to tailor the content of the site to the needs of Counterpart customers. Statistical information is not disclosed in connection with your personal information.
When We Disclose Personal Information
Counterpart does not disclose personal information we collect to any third party companies.
Your Right to Update Your Information
If you wish to update information held about you or your company by Counterpart, please e-mail your new details to email@example.com. You may unsubscribe at any time by sending an e-mail to firstname.lastname@example.org
We make our best efforts to ensure that our systems are secure. Counterpart safeguards the security of the data you provide to us with physical, electronic and managerial procedures.
Please email email@example.com to resolve any questions, suggestions, concerns and complaints you might have regarding Counterpart’s privacy practices.