Improving IT department key project Management capabilities with a NHS trust

To be able to meet the key requirements, we needed to understand how the client currently worked and how they managed projects. By sitting with key stakeholders involved we were able to map out their processes prior to the deployment commencing. After a few workshop sessions mapping out key workflow and processes, our team configured the basic elements that allowed the client to start working within the Counterpart Insight™ system. This went hand in hand with role specific training sessions for each team member within the client’s organisation. Even before the system was fully deployed the IT team was able to utilise the system to begin managing projects. As part of the deployment process, we were also able to identify and address the client’s “wish” for a custom feature. The client’s criteria for the new feature was the ability to assess and analyse the feasibility of projects during the concept phase. Thanks to the architecture of Counterpart Insight, we were able to develop and deploy this new enhanced assessment feature quickly and easily